I joined Prime particularly to obtain this laptop computer bag inside two days, as marketed. I even acquired an e mail confirming the supply date. Nonetheless, on the day it was presupposed to arrive, I used to be notified that the supply can be delayed.
Once I contacted customer support, the expertise was extraordinarily irritating. The primary consultant assured me I’d obtain the bag that very same night time by 10 PM, nevertheless it by no means arrived. Once I reached out once more and defined that I had subscribed to Prime solely to obtain the bag on time, the consultant canceled my Prime membership with out my consent.
I then spoke with one other agent who apologized, provided a $5 credit score, and stated they might report the earlier consultant I advised them I didn’t need the credit and he suggested me to contact them for a refund as soon as the bag was delivered. After doing so and requesting to return the merchandise for a refund, I used to be advised they couldn’t course of it and as a substitute issued a $25 credit score.
The bag itself can also be disappointing, it seems low cost, the material is overly shiny, and the general high quality is poor. This complete expertise has been unacceptable, and I’d strongly advocate avoiding this model altogether.
There are no reviews yet.